A&MV
Abrie & Marina Veldtmann
1 reviews | Active since Jan 2024
07 Aug 2024, 18:43
ONE PLAN - LINDELANI YOU ARE A STAR
Initially had a few hiccups but once the plan was in place the service received recently from Lindelani has made up for all the hassle previously experienced. She is professional, helpful and informative giving exactly the information we required. From now on we will be speaking to her and recommend this medical insurance to anyone who needs an affordable medical cover. The Blue Plan pays for our prescription medication and doctor's visits and there are many more advantages, check it out.
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Oneplan Insurance's replyOfficial
08 Aug 2024, 08:18Hi Abrie,
Thank you for the wonderful feedback on your interaction with Lindelani. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lindelani has made a lasting impression on you. Our clients are important to us and we aim to provide them with the best service possible.
Kindly note that we have 5 different Health Insurance plans, and each plan has a different cover limit. You will be covered up to the respective cover limit depending on the Plan type that you have selected. As a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types which will renew on the anniversary of your policy.
Should you require any further assistance or require clarity on the benefits we offer, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for the wonderful feedback on your interaction with Lindelani. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lindelani has made a lasting impression on you. Our clients are important to us and we aim to provide them with the best service possible.
Kindly note that we have 5 different Health Insurance plans, and each plan has a different cover limit. You will be covered up to the respective cover limit depending on the Plan type that you have selected. As a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types which will renew on the anniversary of your policy.
Should you require any further assistance or require clarity on the benefits we offer, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply08 Aug 2024, 08:18
Official
Hi Abrie,
Thank you for the wonderful feedback on your interaction with Lindelani. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lindelani has made a lasting impression on you. Our clients are important to us and we aim to provide them with the best service possible.
Kindly note that we have 5 different Health Insurance plans, and each plan has a different cover limit. You will be covered up to the respective cover limit depending on the Plan type that you have selected. As a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types which will renew on the anniversary of your policy.
Should you require any further assistance or require clarity on the benefits we offer, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for the wonderful feedback on your interaction with Lindelani. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. We are delighted to hear that despite the circumstances Lindelani has made a lasting impression on you. Our clients are important to us and we aim to provide them with the best service possible.
Kindly note that we have 5 different Health Insurance plans, and each plan has a different cover limit. You will be covered up to the respective cover limit depending on the Plan type that you have selected. As a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types which will renew on the anniversary of your policy.
Should you require any further assistance or require clarity on the benefits we offer, our Whatsapp Team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message at ***.
Thank you for being a part of the Oneplan Family, we look forward to a long and fruitful relationship.
Kind Regards,
Oneplan