HK
Hilda K

1 reviews | Active since Aug 2019

25 Jun 2021, 15:54

One Plan Insurance

I just spoke to Sibonginkosi Zondo. She was kind, helpful, and knowledgeable. If she was not sure, she would ask and advise accordingly. She is was friendly with a lot of patience. My experience was such a pleasure calling the call center. First of all they are quick to answer the phone and secondly there is not this loud noise in the background like other call centres.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply25 Jun 2021, 16:51
Official
Hi Hilda,

Your awesome feedback regarding the service received from Sibonginkosi is highly appreciated. Thank you for sharing your service experience with us and for complimenting Sibonginkosi on her excellent customer service. We will be sure to recognize her efforts and we look forward to keeping you impressed for the years to come.
  
Thank you for choosing Oneplan as your preferred insurance.

Kind Regards,
Oneplan