MT
Merle T

1 reviews | Active since Apr 2018

13 Apr 2018, 17:59

One Plan Health Insurance Team Work

Signing up with One Plan through their Customer Service number was brilliant. Every bit of detail was dealt with. One day after my Debit Order went through I got a notification that my card would be delivered within 24/48 hours. No sooner had I opened the notification and I received a telephone call confirming my delivery address for my One Plan Card. Less than 8 hours later I was in possession of my Health Insurance Card. I am thrilled. #greatbusiness . Naomi Cornelson Customer Care Consultant responded instantly to my request for a third party to receive my card. Thank you so much. Later in the evening I contacted Luciano on One Plan Health Insurance Facebook Page. It was after working hours, just to confirm with him that I had completed the correct steps in verifying my One Plan Health Insurance Personal Information Update and Upload of my I.D. Within seconds he confirmed in Facebook Messenger. Luciano has actually held my hand through all of the questions I have had from the time of my first contacting One Plan, to finally becoming a verified client, and may I add, Insured Party. Their teamwork is outstanding. Their responses are professional. Thanks One Plan Team.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply13 Apr 2018, 21:57
Official

Hi Merle,

Thank you for your positive feedback. We’re thrilled to hear that Naomi and Luciano were able to assist you. We strive towards delivering that perfect service to you

Thank you for choosing Oneplan for your health care needs.

Regards,

The Oneplan Team