One Plan Health Insurance is BAD NEWS!!!!

I am very dismayed at the appalling service or lack thereof that I've received from OnePlan!<br> Upon dissatisfaction from the errors that were recorded against my initial policy documents, I decided to terminate my membership and sent an email to the cancellation department. I received an autoreply email that said a representative would call me back shortly to complete the process, to which nothing has happened!<br> I received an sms from OnePlan two days ago informing me of their plan to debit my account with a said amount! I understand that this would be unjust enrichment and that I still wait to be called to terminate this policy! <br> At the time of sending the cancellation email, I was within the cooling off period and still well within it!<br> <br> I need OnePlan to exercise professional competence and due care and call me immediately to cancel this dreaded policy!!!!!!<br> <br>