MW
Michelle W
1 reviews | Active since Apr 2024
02 Apr 2024, 13:24
One Plan has been there for me since 2017. My dog is 8 years old now and I would never have managed to pay the vet bills myself.
I have been with One Plan for 6 years now and have exceptionally good service from them. My dog is 8 years old now and has been through knee surgery a few years ago and is currently in remission after having being diagnosed with cancer. I would not have managed the vet bills had it not been for One Plan and Kim Street, the claims consultant who assisted me with my claims.
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Replies (1)Oneplan Insurance's replyOfficial
02 Apr 2024, 16:51Hi Michelle,
Thank you for sharing your service experience with us, we are so sorry to hear about the events that have occurred with your fur-baby Roxy. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Roxy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the events that have occurred with your fur-baby Roxy. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Roxy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply02 Apr 2024, 16:51
Official
Hi Michelle,
Thank you for sharing your service experience with us, we are so sorry to hear about the events that have occurred with your fur-baby Roxy. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Roxy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the events that have occurred with your fur-baby Roxy. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. We’re pleased to hear that despite the circumstances Kim and the team assisted you with excellent customer service in your time of need. We are delighted that you have found an insurer who exceeds your expectations and we look forward to keeping you impressed for the years to come.
Please give our love and well wishes to Roxy.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
