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Eleisha N

1 reviews | Active since Dec 2014

22 Sept 2021, 09:42

One Plan has a super star

Hi Team One Plan

I write to you regarding Kamogelo Mo***eng

Indeed an asset to your team coming from a client who hasn't purchased anything over the phone in a very long time purely because no ones being able to convince me too.

I probably said no thank you to Kamogelo within the first few seconds and he handled that in a manner that was friendly and got me to wanting to speak to him.

Having extensive contact center experience myself , someone with the willingness and natural ability to engage with clients and create a great experience isn't something you come across everyday. His passion for the company and product came through and ultimately convinced me to become a client. Kudos Kamogelo, Keep doing what you do .... Give that man a bells ***

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply22 Sept 2021, 10:28
Official
Hi Eleisha,

We love that Kamogelo made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting  Kamogelo on his excellent customer service, we strive to achieve this on every single interaction. Our clients and fur-babies are our number one priority, and we are delighted to hear that Kamogelo was able to create a memorable experience for you, we will be sure to recognize his efforts. 
Please give our love to Simba.

Welcome to the Oneplan family, we look forward to a long and fruitful relationship. 
 
Kind Regards,
Oneplan