AM
Annemarie M

1 reviews | Active since Feb 2018

28 Feb 2018, 10:41

ONE PET COMES TO THE PARTY

Our dog Levi sadly died suddenly after protracting an illness. I would like to say that, after starting off rather badly with the call centre, a lady by the name of Tumelo Madi Claims Consultant Oneplan Service Center assisted me in getting the claim sorted out quickly and with great empathy, it was a pleasure to deal with her. She should be given a gold star

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Feb 2018, 11:13
Official

Hi Annemarie,

We're so sorry to hear about Levi . We're glad that Tumelo could make this process as effortless as possible for you during this time.

We hope to have any of your new fur-baby's part of the Oneplan family again.

Regards,

The Oneplan Team