JC
Jeanine C

1 reviews | Active since Nov 2014

14 Jul 2015, 10:00

Once again - super impressed!!!

Once again and as per usual, the service I receive from my medical insurance, One Plan, cannot be compared with!!!<br> <br> A pathology payment was confused with a radiology payment on my part. I requested on Friday the 9th of July that this be looked into and this morning, the 14th of July, the query was sorted and the monies dropped into my One Card, with continuous updates from Thembi Mlambo, via email.<br> <br> Thank you for the excellent service, it is much appreciated. Once again, thank you Thembi - one of the few people that still takes their customers interests to heart.<br> <br> Kind regards<br> Jeanine Conradie

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Jul 2015, 10:16
Official
Hello keanan17,

The management team of OnePlan Health Insurance thanks you for the kind words obtained in the above compliment.

We will also be sure to share this with Thembi.

Kind Regards,
Shanice Maistry
Customer Care Department