Ok

I do understand that this is health insurance. Day to day is absolutely brilliant, never had any problems, besides me myself submitting incorrect documents, for which when explained, was all sorted and paid for by one plan. Was extremely upset with the hospital insurance fund, which I understand per event, as well as the excess cover. There was no problem with them paying with their event amount. which leaves me angry, as this should have been explained to the Hospital that treatment does not need authorization for any items as long as it is in the set amount, which for me left me in hospital for an extra 4 days thus meaning the funds were depleted, which in fact everything would have been covered perhaps with just a little shortfall which I would have had to pay for. I have spent weeks get letters from the doctors and submitting them to one plan to fall under the dreaded disease ect ect, which was a waste of time as this was not going to happen. It's just been around a run instead of upfront honest with the clients. Besides this incident which has left a bad taste, I have been with one plan for many years and never had a problem before. I really think one plan should also make it very very clear with the hospital's about the set event funds, as they have no idea and just rather blame the bad service, I was ill and could not do this myself at the time of been admitted.