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Trevor-john Gunter

1 reviews | Active since May 2024

25 May 2024, 14:49

Nthabiseng Vega, service like I have never had before.

Nthabiseng Vega, I wish I could meet with you and thank you in person. I was told by my Dr on Thursday that I need to have surgery done on the following Monday. I called Oneplan and a lady Nthabiseng Vega assisted me with all my needs. She was extremely friendly, helpful, caring and very proficient, she asked me questions regarding my op and got back to me with information within minutes. She handled my claim brilliantly. Wow! I haven't experienced service like this in a very, very long time. Keep on keeping on with what you do, I wish you well. Thank you once again.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply25 May 2024, 18:03
Official
Hi Trevor-John,

Thank you for sharing your service experience with us and for taking the time to compliment Nthabiseng. Our clients are important to us, and we are glad to hear that you are happy with our service and Claiming process. We understand the importance of a seamless claims process, especially when you are unwell. Our Oneplan Team is committed to providing professional and compassionate assistance in such circumstances, we will surely pass the message on.
Our love and well wishes are with you and we hope you have a speedy recovery.
    
Thank you for choosing Oneplan as your preferred insurance for your needs, we look forward to keeping you impressed for the years to come. 
 
Kind Regards, 
Oneplan