JP
Joesca P
1 reviews | Active since Mar 2021
07 Oct 2021, 11:31
Not sure
Nadine Konate she is a very good agent she managed to handle my issue very fast after the other lady of the same company by the name of Peaceful turned to be Fierce who even laughed at me and failed to assist me when i was the one who called in.
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Oneplan Insurance's replyOfficial
07 Oct 2021, 13:55Hi Joesca,
Thank for the wonderful feedback on your interaction with Nadine. We apologize for the previous experience you had, we will investigate the matter as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We are pleased to hear that despite the circumstances Nadine has made such a lasting impression on you and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Thank for the wonderful feedback on your interaction with Nadine. We apologize for the previous experience you had, we will investigate the matter as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We are pleased to hear that despite the circumstances Nadine has made such a lasting impression on you and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply07 Oct 2021, 13:55
Official
Hi Joesca,
Thank for the wonderful feedback on your interaction with Nadine. We apologize for the previous experience you had, we will investigate the matter as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We are pleased to hear that despite the circumstances Nadine has made such a lasting impression on you and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Thank for the wonderful feedback on your interaction with Nadine. We apologize for the previous experience you had, we will investigate the matter as we do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. We are pleased to hear that despite the circumstances Nadine has made such a lasting impression on you and we will be sure to recognize her efforts.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan