Not receiving my card!

It seems that Oneplan only gets back to a person once you decide to complain on hello peter (my second complaint since I started on Oneplan). <br> <br> It's been 4 months since my first debit order has gone off and I have still not received my card. When you email them you get no response. When you phone them they promise to get things sorted out - It's not sorted out. <br> <br> Can someone please get this sorted out today or consider my plan cancelled...<br> <br>