TM
Thlalefo M
1 reviews | Active since Feb 2022
01 Feb 2022, 15:23
Not really good
Not really good. The only consultant who helped me with an issue was Nedine. The app had a bug for 5 months trying to upload pictures for car insurance. I took close to 100 pictures, went through consultant by consultant asking if I could send pictures and they kept saying the same thing.
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Replies (1)
Oneplan Insurance's replyOfficial
01 Feb 2022, 18:37Hi Thlalefo,
Thank you for sharing your service experience with us. We would like to apologize for any issues you may be experiencing, and we have noted your concerns mentioned in the above escalation. One of our consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We would like to apologize for any issues you may be experiencing, and we have noted your concerns mentioned in the above escalation. One of our consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply01 Feb 2022, 18:37
Official
Hi Thlalefo,
Thank you for sharing your service experience with us. We would like to apologize for any issues you may be experiencing, and we have noted your concerns mentioned in the above escalation. One of our consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. We would like to apologize for any issues you may be experiencing, and we have noted your concerns mentioned in the above escalation. One of our consultants will be in contact with you.
Thank you for choosing Oneplan as your preferred insurance for your motor vehicle needs.
Kind Regards,
Oneplan