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amanda S
1 reviews | Active since Jun 2015
02 Sept 2025, 10:14
Not good at all they take your monthly payment and when they need to approve payments the stall, they come with excuses not to pay
Not good at all they take your monthly payment and when they need to approve payments the stall, they come with excuses not to pay. I need to move to some insurance that actually are for the client and insured pet
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Replies (1)
Oneplan Insurance's replyOfficial
02 Sept 2025, 10:26Dear Amanda,
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we have attempted to contact you to discuss the matter, however, the call rings until it goes to voicemail. Please advise of a convenient time to reach out to you so that we may gather more information on your experience and assist further.
We sincerely apologize for the experience you've had and look forward to resolving the matter.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we have attempted to contact you to discuss the matter, however, the call rings until it goes to voicemail. Please advise of a convenient time to reach out to you so that we may gather more information on your experience and assist further.
We sincerely apologize for the experience you've had and look forward to resolving the matter.
Kind regards,
Oneplan.
Oneplan Insurance's reply02 Sept 2025, 10:26
Official
Dear Amanda,
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we have attempted to contact you to discuss the matter, however, the call rings until it goes to voicemail. Please advise of a convenient time to reach out to you so that we may gather more information on your experience and assist further.
We sincerely apologize for the experience you've had and look forward to resolving the matter.
Kind regards,
Oneplan.
Thank you for bringing this matter to our attention.
We would like to extend our apologies for any inconvenience or confusion you may have experienced. We take client feedback seriously and are committed to maintaining the highest standards of service.
Upon review of your complaint, we have attempted to contact you to discuss the matter, however, the call rings until it goes to voicemail. Please advise of a convenient time to reach out to you so that we may gather more information on your experience and assist further.
We sincerely apologize for the experience you've had and look forward to resolving the matter.
Kind regards,
Oneplan.