nP
natalie P
1 reviews | Active since Feb 2017
06 Jul 2017, 14:12
NOT FAIR!!!
<p>I cancelled this policy because my dog died a while ago, i cancelled the policy via email and they still debited my account after they phoned me as well and i specific said i need to cancel this policy</p>
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Oneplan Insurance's replyOfficial
10 Jul 2017, 14:59Hi Natalie,
We apologize for the inconvenience caused. Please note that we have escalated the matter and will be in touch once this has been rectified. We thank you for your patience while we are resolving this matter.
Kind Regards,
The Oneplan Team
Oneplan Insurance's reply10 Jul 2017, 14:59
Official
Hi Natalie,
We apologize for the inconvenience caused. Please note that we have escalated the matter and will be in touch once this has been rectified. We thank you for your patience while we are resolving this matter.
Kind Regards,
The Oneplan Team