tD
tatum D
1 reviews | Active since Sept 2023
03 Nov 2023, 12:04
None of the agents help you properly, they all send you templates as answers
<div>None of the agents help you properly, they all send you templates as answers. The only agent who actually assisted me and gave me answers and helped me properly was Athenkosi Guntu. Thank you Athenkosi for going over and beyond and for being patient and answering me properly as opposed to giving me template answers. You are a star and you deserve 5 stars and a promotion.</div>
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Replies (1)
Oneplan Insurance's replyOfficial
03 Nov 2023, 16:57Hi Tatum,
Thank you for taking the time to post this wonderful compliment on the customer service received from Athenkosi. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily, we are delighted to have you a part of the Oneplan Family and we will be sure to recongize his efforts.
Thank you for taking the time to post this wonderful compliment on the customer service received from Athenkosi. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily, we are delighted to have you a part of the Oneplan Family and we will be sure to recongize his efforts.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Kind Regards,
Oneplan
Oneplan Insurance's reply03 Nov 2023, 16:57
Official
Hi Tatum,
Thank you for taking the time to post this wonderful compliment on the customer service received from Athenkosi. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily, we are delighted to have you a part of the Oneplan Family and we will be sure to recongize his efforts.
Thank you for taking the time to post this wonderful compliment on the customer service received from Athenkosi. We apologize for the previous experience you had, and we appreciate the opportunity granted to restore that experience. All our clients are important to us as we strive to deliver excellent customer service daily, we are delighted to have you a part of the Oneplan Family and we will be sure to recongize his efforts.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Kind Regards,
Oneplan