EU
Elize U
1 reviews | Active since Jul 2019
14 Dec 2021, 13:06
Non-Performing Asset
In my world I will call Oneplan a non-performing asset.
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Replies (1)
Oneplan Insurance's replyOfficial
14 Dec 2021, 17:13Good day Elize,
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused as we do have your best interest at heart, and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused as we do have your best interest at heart, and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Oneplan Insurance's reply14 Dec 2021, 17:13
Official
Good day Elize,
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused as we do have your best interest at heart, and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan
Thank you for taking the time to bring this to our attention.
We sincerely apologize about the way you feel and for any inconvenience which has been caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations.
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you.
Once again, we apologize for the inconvenience caused as we do have your best interest at heart, and we hope to resolve the matter as soon as possible.
Kind Regards,
Oneplan