GE
Ganz E

1 reviews | Active since Dec 2021

14 Oct 2024, 15:52

No response!!!

I phoned about a week ago to cancel my gap cover. They said I should write an email to cancel. I've done so. Someone will then call me. So far I have received no phone call and watch, end of the month they're going to debit me cause they are deur die ***!!!

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply14 Oct 2024, 16:49
Official
Hi Ganz, 

We would like to profusely apologize for the inconvenience caused. We have acknowledged your complaint and we are dealing with it accordingly. 

As per our discussion, we have followed up with the relevant department and we will be in contact with you to assist further with the request. 

We appreciate your patience in getting the matter resolved. 

Kind regards, 
Oneplan