No Plan to cancel debit order

<p>I relocated to the UK last year October. Just to be safe I kept my Health Insurance Policy until I left SA to ensure that I am still covered in case of emergency. Once I got in the UK, I emailed OnePlan to cancel the policy. No response except for a reference nr. Requested a call back. No response. Emailed again. No response. This time not even a refernce number. In the meantime they continued to put through debit orders, which bounced as there were no longer funds in the account (Except the bank fees Ive had to pay to cover this) Then eventually end of November I received an email that they have cancelled the policy due to non payment. Great! Except that they still tried to debit my account in December?? Now I can't even log into the system!</p>