LM
Lungani M

1 reviews | Active since Mar 2009

01 Oct 2019, 16:25

NO PLAN

One Plan is No Plan at all. I'm a sitting duck literally. Dealing with One Plan leaves a sense of regret and second-guessing the choice you made by joining this circus. The goal is always moved to suit insurance company's . Ek is lekker gatvol, I have had it with One Plan no plan. You can not rely on this organisation. Sunday I was admitted into hospital causualty incapacitated. I showed symptoms of having high blood pressure which was serverely high and would have resulted in a stroke had it not be treated immediately. Thank God I was incapcitated because had I called surely it would have resulted in a stroke. I've been a member for almost a year now. Not a single day have I felt comfortable with One Plan. I have anxiety attacks just by the mention of One Plan. I now have to pay One Plan and pay hospital, pathology fees and doctors it's clear that i had no plans. My plan is to reverse the debit orders as far back as possible and settle these doctors and co. I shall alert as many people about NO PLAN ONE PLAN

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Replies (2)
Oneplan Insurance
Oneplan Insurance's reply01 Oct 2019, 16:57
Official
Good day Lungani,

On behalf of One, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
We will be in contact to get your policy number and more details regarding your complaint.

Kind regards
The Oneplan Team
Oneplan Insurance
Oneplan Insurance's reply02 Oct 2019, 10:34
Official
Thank you for taking our call Lungani. 

Kindly be advised that your query has been addressed and resolved.

Please ensure to send the request documentation to our hospital department for processing. 

Kind regards
The Oneplan Team