QM
Qaphela M
1 reviews | Active since Mar 2026
01 Jun 2026, 22:32
No help with canceling the plan!
I was convinced to sign up with oneplan insurance despite not wanting to by an agent. I tried to cancel quickly after signing up but I have not received any help. I want out, this insurance is simply for me. They keep trying to deduct my money despite the fact that I canceled a few days after being forced to sign up. Please help get out of this plan!
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Replies (1)0
Replies (1)Oneplan Insurance's replyOfficial
02 Jun 2026, 07:03Dear Qaphela,
Thank you for sharing your feedback with us and bringing this matter to our attention. We’re truly sorry to hear that your experience has been frustrating and has not met your expectations.
Kindly note that we have escalated the matter to the relevant department for further investigation and assistance.
We hope to resolve the matter and restore your experience with our services.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us and bringing this matter to our attention. We’re truly sorry to hear that your experience has been frustrating and has not met your expectations.
Kindly note that we have escalated the matter to the relevant department for further investigation and assistance.
We hope to resolve the matter and restore your experience with our services.
Kind regards,
Oneplan.
Oneplan Insurance's reply02 Jun 2026, 07:03
Official
Dear Qaphela,
Thank you for sharing your feedback with us and bringing this matter to our attention. We’re truly sorry to hear that your experience has been frustrating and has not met your expectations.
Kindly note that we have escalated the matter to the relevant department for further investigation and assistance.
We hope to resolve the matter and restore your experience with our services.
Kind regards,
Oneplan.
Thank you for sharing your feedback with us and bringing this matter to our attention. We’re truly sorry to hear that your experience has been frustrating and has not met your expectations.
Kindly note that we have escalated the matter to the relevant department for further investigation and assistance.
We hope to resolve the matter and restore your experience with our services.
Kind regards,
Oneplan.
