No Emergency Number Cause me to...

I have a Oneplan Health Plan. I were in an Accident 2 weeks ago and I were sent to via a Government Ambulance to a Government hospital as the paramedics did not recognised my Card. I were in a coma and could not talk I woke up 4 days later in a Government hospital.

I called your Company and asked to speak to a Manager the gentleman who answered said he is a Manager and every time I talk about the fact that there is no Emergency number on the card he has a different excuse. I asked to speak to Michael Otten and every time I get transferred to some other department.

I would like Mr. Otten to call me so we can fix this problem.