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nikita.shilubana nikita.shilubana
1 reviews | Active since Dec 2016
09 Nov 2023, 16:23
No delays in Refunds less than 7days :)
Never had any issues with claiming for Doctor’s invoices as long all documents are provided and refunds are prompt.For hospital admission you need to have cash Mediclinic does not take the insurance we had to pay upfront R55k but the refund was done within 7 days. I would recommend this plan as it is cheaper than medical aid but tricky if you don’t have funds to pay upfront in hospital.
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Oneplan Insurance's replyOfficial
09 Nov 2023, 19:27Hi Sinax,
Thank you for sharing your service experience with us. We’re thrilled to hear that the team assisted you as nicely as they did and that your claiming experience is always hassle-free. Our clients are important to us, we aim to provide them with the best service possible, and we are delighted that you have found an insurer who exceeds your expectations.
Thank you for sharing your service experience with us. We’re thrilled to hear that the team assisted you as nicely as they did and that your claiming experience is always hassle-free. Our clients are important to us, we aim to provide them with the best service possible, and we are delighted that you have found an insurer who exceeds your expectations.
Kindly note that the in-hospital benefit does not require a member to pay upfront, we issue a guarantee of payment (GOP) however should there be any shortfalls or co-payments the hospital may require that the client pay these funds upfront. We have relationships with the 3 major hospital groups that accept our guarantee of payment (GOP). A guarantee of payment (GOP) is issued with a cover limit based on the selected cover type. Should the claim amount exceed the cover limit, unfortunately, the remaining amount will be for the client’s account.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan
Oneplan Insurance's reply09 Nov 2023, 19:27
Official
Hi Sinax,
Thank you for sharing your service experience with us. We’re thrilled to hear that the team assisted you as nicely as they did and that your claiming experience is always hassle-free. Our clients are important to us, we aim to provide them with the best service possible, and we are delighted that you have found an insurer who exceeds your expectations.
Thank you for sharing your service experience with us. We’re thrilled to hear that the team assisted you as nicely as they did and that your claiming experience is always hassle-free. Our clients are important to us, we aim to provide them with the best service possible, and we are delighted that you have found an insurer who exceeds your expectations.
Kindly note that the in-hospital benefit does not require a member to pay upfront, we issue a guarantee of payment (GOP) however should there be any shortfalls or co-payments the hospital may require that the client pay these funds upfront. We have relationships with the 3 major hospital groups that accept our guarantee of payment (GOP). A guarantee of payment (GOP) is issued with a cover limit based on the selected cover type. Should the claim amount exceed the cover limit, unfortunately, the remaining amount will be for the client’s account.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Should you need further assistance, please feel free to engage with us on our Whatsapp platform at *** as our agents are always on standby ready to assist. or alternatively, you may send a call-me-back request via the Oneplan App and one of our friendly consultants will be in contact with you.
Thank you for being a valued member of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan