1 reviews | Active since Nov 2016

17 Jan 2017, 20:27

Never hear back from one plan

<p>We are potential clients and we have not heard back from one plan . after calling and being told they will get back to us still nothing. We'd really like to speak to a consultant and hear about the product. Is this how the service will be if we become a client though??</p>

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Replies (2)
Oneplan Insurance
Oneplan Insurance's reply18 Jan 2017, 06:34
Official

Hi Grace,

Thank you for taking the time to being this to our attention.

It is quiet concerning that you were not called back and please rest assured that we will investigate further to understand what transpired here so that that there is no further re-occurrence of this nature. This is definitely not the type service that we aim to deliver and apologise that you had to experience this.

One of our senior sales executives will be in contact with you first thing this morning.

Kind Regards

OnePlan

's update18 Jan 2017, 06:53
Reviewer Update

Please would you contact my Fiance on ********** 975