zB
zukiswa B
1 reviews | Active since Aug 2012
10 Feb 2023, 17:03
Never got a feedback...
Never got a feedback after they said they escalated, only got it after I had to ask for it
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Replies (1)
Oneplan Insurance's replyOfficial
10 Feb 2023, 21:36Hi Zukiswa,
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner.
We hope that you have a pleasant experience going forward. If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on our Whatsapp platform at *** as our agents are always on standby ready to assist.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner.
We hope that you have a pleasant experience going forward. If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on our Whatsapp platform at *** as our agents are always on standby ready to assist.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Oneplan Insurance's reply10 Feb 2023, 21:36
Official
Hi Zukiswa,
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner.
We hope that you have a pleasant experience going forward. If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on our Whatsapp platform at *** as our agents are always on standby ready to assist.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us.
We sincerely apologize for any delay in response that you may have experienced as we always attempt to attend to all queries in a timely manner.
We hope that you have a pleasant experience going forward. If you need any further assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on our Whatsapp platform at *** as our agents are always on standby ready to assist.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan