GJ
Gina J
1 reviews | Active since Mar 2012
09 Oct 2023, 16:11
My Yorkshire Terrier was diagnosed with heartfailure, and I have been battling to get an insurance to cover herthat doesnt cost an arm and a leg
My Yorkshire Terrier was diagnosed with heartfailure, and I have been battling to get an insurance to cover herthat doesnt cost an arm and a leg. Oneplan came to me, and they have been so helpful, friendly and understanding. Now I know my fur-baby can get the best treatment available to her.
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Replies (1)
Oneplan Insurance's replyOfficial
09 Oct 2023, 18:06Hi Gina,
Thank you for sharing your service experience with us, we are so sorry to hear about the diagnosis of your fur-baby. Our love and well wishes are with your fur-baby as our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
Kindly note that pre-existing, congenial, or hereditary conditions are excluded for the first 12 months, however, these conditions will be covered up to the respective cover limits after 12 months of your fur-baby being covered with us.
We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need and we are delighted that you have found an insurer that exceeds your expectations.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the diagnosis of your fur-baby. Our love and well wishes are with your fur-baby as our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
Kindly note that pre-existing, congenial, or hereditary conditions are excluded for the first 12 months, however, these conditions will be covered up to the respective cover limits after 12 months of your fur-baby being covered with us.
We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need and we are delighted that you have found an insurer that exceeds your expectations.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply09 Oct 2023, 18:06
Official
Hi Gina,
Thank you for sharing your service experience with us, we are so sorry to hear about the diagnosis of your fur-baby. Our love and well wishes are with your fur-baby as our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
Kindly note that pre-existing, congenial, or hereditary conditions are excluded for the first 12 months, however, these conditions will be covered up to the respective cover limits after 12 months of your fur-baby being covered with us.
We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need and we are delighted that you have found an insurer that exceeds your expectations.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us, we are so sorry to hear about the diagnosis of your fur-baby. Our love and well wishes are with your fur-baby as our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible.
Kindly note that pre-existing, congenial, or hereditary conditions are excluded for the first 12 months, however, these conditions will be covered up to the respective cover limits after 12 months of your fur-baby being covered with us.
We’re pleased to hear that despite the circumstances the team assisted you with excellent customer service in your time of need and we are delighted that you have found an insurer that exceeds your expectations.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan