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Andrew karabo.ktts

1 reviews | Active since Jun 2023

19 Jun 2023, 20:21

My policy was recently cancelled whilst my premium was up to date

My policy was recently cancelled whilst my premium was up to date. I approached Oneplan and I was assisted by Rutendo Adelaide Zimbiti who was kind, helpful, patient and professional when dealing with my problem. The lady eventually got my policy reinstated. I Thank her very much

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply20 Jun 2023, 08:31
Official
Hi Andrew,

Thank you for sharing your positive service experience with us and for letting us know how friendly and helpful Rutendo was. We appreciate the opportunity granted to restore the experience and we are delighted to hear that Rutendo has made such a lasting impression on you. We will be sure to recognize her efforts.

We are glad to have you a part of the Oneplan family and look forward to keeping you impressed for the years to come
 
Thank you for choosing Oneplan for your insurance needs. 
  
Kind Regards,
Oneplan