CV
Christin V
1 reviews | Active since Aug 2015
07 Dec 2024, 11:36
My overall experience
I think they should get a better system in place with invoices, there is always an issue with this and that, the app has erros and the whatsapp takes ages to answer......
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Replies (1)
Oneplan Insurance's replyOfficial
08 Dec 2024, 18:30Hi Christin,
Thank you for choosing Oneplan for your insurance needs. Our clients are our number one priority, and we aim to provide them with the best service possible.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs. Our clients are our number one priority, and we aim to provide them with the best service possible.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply08 Dec 2024, 18:30
Official
Hi Christin,
Thank you for choosing Oneplan for your insurance needs. Our clients are our number one priority, and we aim to provide them with the best service possible.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for choosing Oneplan for your insurance needs. Our clients are our number one priority, and we aim to provide them with the best service possible.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan