CN
Charlotte N

1 reviews | Active since Jun 2020

18 Jun 2021, 11:27

My Oneplan angel

After countless complaints and dissatisfaction regarding my claim, I received communication from Mereshnie Dheepnarayan who has been so helpful and efficient in rectifying the problem and bringing in practical solutions to problems. She ensured to follow up with me and kept her promises.

I am still a client because of her care and her assistance

Thank you so much Mereshnie Dheepnarayan you are truly a client care specialist.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Jun 2021, 12:23
Official
Hi Charlotte,

Thank you for taking the time to post this wonderful compliment. Your 5-star rating on the service received from Mereshnie is highly valued. Our clients are important to us, we strive to deliver excellent customer service daily and we are delighted to hear that the issue has been resolved and that we were able to create a memorable experience for you.
We are glad to have you and your little one a part of the Oneplan Family and look forward to an even longer and more fruitful relationship.
  
Thank you for choosing Oneplan for your insurance needs. 
    
Kind Regards,
Oneplan