CB
Caroline B

1 reviews | Active since Feb 2013

23 Nov 2025, 10:46

My Jack Russell X injured himself yesterday making a trip to Westville Veterinary Hospital necessary (absolutely amazing staff!) I needed to submit my invoice this morning for a claim

My Jack Russell X injured himself yesterday making a trip to Westville Veterinary Hospital necessary (absolutely amazing staff!) I needed to submit my invoice this morning for a claim. I was assisted by Rutendo Adelaide. It was such a pleasure dealing with them, quick and so helpful. Definitely recommend

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply23 Nov 2025, 12:39
Official
Hi Caroline, 

Thank you for sharing your experience. We’re glad to hear that Rutendo assisted you quickly and was so helpful after your visit to Westville Veterinary Hospital. It’s wonderful to know the process was a pleasure for you. Your recommendation is truly appreciated, and we’ll be sure to share your feedback with Rutendo. 

Kind regards, 
Oneplan.