My insurance is in secure no 1 is helping me everytime i fone i gt different answers which does not help me ive been paying since last year bt no help

Hi Ayanda,

Thank you for taking the time to bring this to our attention. 
     
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us, and we do apologize for any inconvenience caused. We do take customer feedback seriously to improve our service and process to ensure that we meet our client’s expectations. 
   
We have acknowledged your complaint and we have escalated the matter to the relevant department. This matter has been dealt as a priority; one of our consultants will be in contact with you. 
         
Once again, we apologize for the inconvenience caused as we do have your best interest at heart, and we hope to resolve the matter as soon as possible. 
           
Kind Regards,
Oneplan