HW
Helga W

1 reviews | Active since Nov 2017

28 Mar 2023, 13:02

My furbaby (cat) has severe arthritis in his lower back and hind legs and needs to be on chronic medication

My furbaby (cat) has severe arthritis in his lower back and hind legs and needs to be on chronic medication. *Krystal Munsami* from OnePlan Pet Insurance went above and beyond to assist me with this matter. She was extremely efficient, extremely patient, spend a really long time explaining everything to me. She assisted me with a Pet Med Booster which doubles my furbaby's chronic medication limit at less than R100. Krystal Munsami and OnePlan Pet Insurance.....you are the BEST!! Thank you! Anyone looking for excellent Pet Insurance? *ONEPLAN* is by far the *best‼️*

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply28 Mar 2023, 14:01
Official
Hi Helga,

Thank you for sharing your service experience with us and for complimenting Krystal on her excellent customer service. Our clients and fur-babies are our number one priority, and we aim to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and Kitkat is so lucky to have found a family as loving as yours. 
 
We're delighted to hear that you've found an insurer who exceeds your expectations and we're so proud of Krystal for assisting you in a wonderful manner. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering, and we are pleased to hear that the team was able to assist in this regard, we will be sure to recognize her efforts.
 
Please give our love and well wishes to Arabesque and Kitkat.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
    
Kind Regards,
Oneplan