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Megan M

1 reviews | Active since Jun 2024

19 Jun 2024, 08:16

My fur baby is very ill today and I nees to get her to the vet asap

My fur baby is very ill today and I nees to get her to the vet asap. Using the Oneplan app is so convenient, but what was even more amazing is that Mapaseka Dinake was able to assist me straight away, before 08:00. I needed some help loading a new card and even though I could then use the app to load my claim, Mapasake was very kind and helpful to do it from their side. Thank you for great service. Always.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply19 Jun 2024, 09:11
Official
Hi Megan,

Thank you for sharing your service experience with us. Our fur-family is important to us, and we hope to provide them with the best service possible. Our paw buddies deserve to be treated with the utmost love and they are so lucky to have found a family as loving as yours. 
  
We are so pleased to know that you are happy with the convenience of our App and claiming process as we understand that the hassles of medical claims, should be the last thing on your mind when your fur-baby is ill. We are so proud of Mapaseka for assisting you professionally and with compassion in your time of need and we will be sure to recongize her efforts.
Our love and well wishes are with Yuki and Shadoh.

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 

Kind Regards,
Oneplan