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Alex A

1 reviews | Active since Jul 2022

20 Jul 2022, 14:49

My experience with Oneplan Insurance so far has been great

My experience with Oneplan Insurance so far has been great. They are quick to pay out claims and help you with any needs. Most recently, I had a bit of a mix up with trying to pay for a late night consultation. Busisiwe Motha was a consultant who was great with answering all my questions and helping me to find the option to be paid back that would suit my needs, Very grateful to Oneplan!

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply20 Jul 2022, 15:48
Official
Hi Alex,
 
Thank you for taking the time to compliment Busisiwe on her excellent customer service skills. Our clients and our fur-babies are our number one priority, and we aim to provide them with the best service possible. We strive to be as transparent with our clients as possible so that they have a clear understanding of our offering and we're so proud of Busisiwe for assisting you in a wonderful manner, we will be sure to recognize her efforts. Please give our love to Tolstoy. 

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. 
 
Kind Regards,
Oneplan