AC
Annari C

1 reviews | Active since Nov 2021

10 Jan 2022, 12:24

My dog had an accident at 20h00 on a Saterday night

My dog had an accident at 20h00 on a Saterday night. The after hours team answered the emergency number right away and gave me all the information I required. They also helped me with the claim form the next day and was very friendly and patient

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply10 Jan 2022, 16:11
Official
Hi Annari,

Thank you for sharing your service experience with us. We strive to deliver an exceptional customer experience on all interactions and whilst this is a journey, we are fully committed to achieving this. We are delighted to hear that despite the circumstances the team has made such a lasting impression on you.
Our love and well wishes are with your fur-baby.
  
Thank you for being a part of the Oneplan family, we look forward to keeping you impressed for the years to come.
      
Kind Regards,
Oneplan