NP
Neels P

1 reviews | Active since Dec 2025

30 Apr 2026, 14:06

My dog fell ill a week ago and was discharged from hospital

My dog fell ill a week ago and was discharged from hospital. I settled the bill and submitted my claim for a refund. Kopano Makgeledise assisted me with great professionalism and kindness.

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Replies (2)
Oneplan Insurance
Oneplan Insurance's reply30 Apr 2026, 14:42
Official
Hi Neels,

Thank you for sharing your experience with us. We’re sorry to hear that your fur baby was unwell and we hope they are recovering well after being discharged. We’re glad that Kopano was able to assist you with professionalism and kindness during this time. Your feedback is greatly appreciated, and we’re grateful for the trust you’ve placed in Oneplan.

Kind regards,
Oneplan.
Oneplan Insurance
Oneplan Insurance's reply30 Apr 2026, 14:44
Official
Hi Neels,

Thank you for sharing your experience with us. We’re sorry to hear that your fur baby was unwell and we hope they are recovering well after being discharged. We’re glad that Kopano was able to assist you with professionalism and kindness during this time. Your feedback is greatly appreciated, and we’re grateful for the trust you’ve placed in Oneplan.

Kind regards,
Oneplan.