My debit was supposed to be processed today, and it was not

Hi S'mangele,

We appreciate your positive feedback regarding our team's helpfulness, ensuring a satisfactory experience for our customers is our top priority. We would like to take this opportunity to extend a warm welcome to you. We are committed to providing you with excellent service and look forward to exceeding your expectations.
  
Thank you for choosing Oneplan as your preferred insurance for your needs. 

Kind Regards,
Oneplan