KK
Kathy K
1 reviews | Active since Apr 2023
03 Apr 2023, 08:59
My claim wouldn't load onto my card via the app and I reached out on the whatsapp helpline and spoke to Tricia Mmotsa and she got back to me when she said she would which is almost unheard of in service today and everything was sorted
My claim wouldn't load onto my card via the app and I reached out on the whatsapp helpline and spoke to Tricia Mmotsa and she got back to me when she said she would which is almost unheard of in service today and everything was sorted. Would highly recommend
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Oneplan Insurance's replyOfficial
03 Apr 2023, 13:26Hi Kathy,
Thank you for taking the time to compliment Tricia. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
We are glad to have you a part of the Oneplan Family and look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for taking the time to compliment Tricia. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
We are glad to have you a part of the Oneplan Family and look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Oneplan Insurance's reply03 Apr 2023, 13:26
Official
Hi Kathy,
Thank you for taking the time to compliment Tricia. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
We are glad to have you a part of the Oneplan Family and look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Thank you for taking the time to compliment Tricia. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
We are glad to have you a part of the Oneplan Family and look forward to a long and fruitful relationship.
Kind Regards,
Oneplan