PP
Palesa P

1 reviews | Active since Sept 2023

26 Sept 2023, 11:11

My app was not working and I received help via the WhatsApp chat the agent who assisted me Rutendo Adelaide was extremely helpful and efficient

My app was not working and I received help via the WhatsApp chat the agent who assisted me Rutendo Adelaide was extremely helpful and efficient. Very quick to respond and solved my problem.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply26 Sept 2023, 12:05
Official
Hi Palesa,

We love that Rutendo has made such a lasting impression on you. Thank you for sharing your service experience with us and for complimenting the team on their excellent customer service. Our clients are our number one priority, and we aim to provide them with the best service possible.
 
We apologize for any issues you may have experienced while using the App and we are pleased to hear that besides the circumstances Rutendo has made a lasting impression on you.
  
Thank you for choosing Oneplan as your preferred insurance for your needs.
      
Kind Regards,
Oneplan