EM
Eleanor M

1 reviews | Active since Oct 2019

28 Oct 2019, 14:54

Multiple claims from Oneplan over a 3 day period

Cynthia Kekana helped me recently with multiple claims over a 3 day period that I submitted all at once. With some being payments with invoices, others claims and none of them corrosponding with the claims I put in onto my card previously. I thaught it would be a struggle but all I did was email photos of all the invoices and a few hours later I received a phone call notifying me that all is done and I have been refunded. Super easy and the friendliest service I have received. Thank you Cynthia and Oneplan! Happy customer!

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply29 Oct 2019, 06:54
Official
Good day Eleanor, 

We're glad to hear that Cynthia was able to assist you in this regard as we do strive to provide excellent services on a daily basis. Your awesome feedback on the experience you've had with us is truly valued. 

Thank you for choosing Oneplan for your insurance needs. 

Kind regards
The Oneplan Team