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Stephanie S

1 reviews | Active since Jun 2020

11 Jun 2020, 10:30

Mrs

I have been with One Health Plan from 2017 and has always been very impressed with their day to day processing of claims. (Service outstanding!. Quick and efficient and the card is easy to use and convenient) Well last week I had to go into hospital for a emergency operation. WHAT A AWESOME EXPERIENCE. Got the hospital auth done on the spot. I work for a medical aid company myself and understand how important customer satisfaction is. THANK YOU One Plan for delivering a excellent service and always putting the customer first. Thank you also for the call centre staff that is well trained, professional and helpful. I thank you for a great service.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply11 Jun 2020, 11:09
Official
Hi Stephanie,

Thank you for taking the time to post this wonderful compliment for the service you received from the Oneplan team. We believe in providing the best service to our clients and really appreciate the positive feedback.. 

We hope that you have a speedy recovery and are glad that you are part of the OnePlan family! 

Kind Regards
Oneplan