TB
Tyson B

1 reviews | Active since Jan 2014

27 Nov 2021, 11:01

Mpho Kganyago a helping hand

Mpho Kganyago was super helpful. I had loaded funds onto my One plan card for the vet, and it wasn't reflecting. So I gave them a call. Mpho reset my password, and stayed on the phone with me to ensure it got rectified. What a champion

0
Replies (1)
Oneplan Insurance
Oneplan Insurance's reply27 Nov 2021, 12:04
Official
Hi Tyson,

Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs. We are pleased to hear that Mpho has made such a lasting impression on you, we'll be sure to recognize her efforts. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Please give our love and well wishes to Nixon

We look forward to keeping you impressed for the years to come.
 
Kind Regards,
Oneplan