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Gerda N

1 reviews | Active since Dec 2018

13 Mar 2019, 13:16

Most amazing call center experience of the decade!

Call centers are normally unhappy places with unfriendly and unhelpful people on the other end of the line, especially when they call because you owe them something. Not today! I had the most pleasant experience of Cynthia Kekana of OnePlan calling me because I owe them an invoice. What an amazing experience! Cynthia I solute you! Your friendliness and good manner of speaking without any effort absolutely restored my faith in humanity. Thank you. I hope OnePlan understand what I jewel they have in you and will treat you accordingly.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply13 Mar 2019, 13:21
Official
Hi there Gerda, 

Your awesome review regarding Cynthia's service is highly appreciated! She is one of our super stars here at one plan and we're glad to hear that she assisted you accordingly. 

Thank you for choosing Oneplan for your insurance needs. 

Kind regards
The Oneplan Team