SvdM
Shaneen van der Merwe

1 reviews | Active since Sept 2014

18 Feb 2025, 11:10

Messaged the WhatsApp nr to check available funds for our Luna's annual vaccinations to be done, and within few mins Tshegofatso Matlakala assisted me with ease

Messaged the WhatsApp nr to check available funds for our Luna's annual vaccinations to be done, and within few mins Tshegofatso Matlakala assisted me with ease. Funds are now preloaded and our Lunas vet visit will be fully covered tomorrow, with change to spare tomorrow. Thank you for a painless service and professionalism Tshegofatso.

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Replies (1)
Oneplan Insurance
Oneplan Insurance's reply18 Feb 2025, 11:17
Official
Hi Shaneen, 

Thank you for sharing such a positive experience! We’re so glad to hear that Tshegofatso was able to assist you quickly and efficiently, ensuring that Luna’s vet visit will be fully covered. Your appreciation for the painless service and professionalism means a lot to us, and we’ll be sure to pass along your kind words to Tshegofatso! 

Thank you for being part of the Oneplan family! 

Kind regards, 
Oneplan.