SvdM
Shaneen van der Merwe
1 reviews | Active since Sept 2014
09 Sept 2025, 12:28
Messaged the WhatsApp line to enquire on our Luna's benefits, as she doesn't seem well
Messaged the WhatsApp line to enquire on our Luna's benefits, as she doesn't seem well. Khoza Cate helped me in a flash with info needed, sympathetic to my message, very professional and simply always a pain free experience with One Plan pet insurance. Thank you
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Replies (1)
Oneplan Insurance's replyOfficial
09 Sept 2025, 12:30Hi Shaneen,
Thank you for your lovely feedback! We’re so pleased to hear that Cate was able to assist you quickly and with such care. Providing professional, compassionate support is at the heart of what we do, and we’ll be sure to share your kind words with Cate.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for your lovely feedback! We’re so pleased to hear that Cate was able to assist you quickly and with such care. Providing professional, compassionate support is at the heart of what we do, and we’ll be sure to share your kind words with Cate.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Oneplan Insurance's reply09 Sept 2025, 12:30
Official
Hi Shaneen,
Thank you for your lovely feedback! We’re so pleased to hear that Cate was able to assist you quickly and with such care. Providing professional, compassionate support is at the heart of what we do, and we’ll be sure to share your kind words with Cate.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.
Thank you for your lovely feedback! We’re so pleased to hear that Cate was able to assist you quickly and with such care. Providing professional, compassionate support is at the heart of what we do, and we’ll be sure to share your kind words with Cate.
Thank you for choosing Oneplan!
Kind regards,
Oneplan.