DB
Diane B
1 reviews | Active since Feb 2021
14 Sept 2025, 14:17
Mess up on my policy installment
It is a bit early to tell how they have sorted out their mess up with my policy installment. I will see at the beginning of next month if they have corrected their error.
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Replies (1)
Oneplan Insurance's replyOfficial
14 Sept 2025, 15:06Dear Diane,
Thank you for your feedback. We regret the inconvenience caused by the error on your policy. Please be assured that the matter has been addressed and rectified. We will be in contact with you to provide feedback on the matter.
We truly appreciate your patience and understanding as we worked on resolving the matter and restoring your faith in our services.
Kind regards,
Oneplan.
Thank you for your feedback. We regret the inconvenience caused by the error on your policy. Please be assured that the matter has been addressed and rectified. We will be in contact with you to provide feedback on the matter.
We truly appreciate your patience and understanding as we worked on resolving the matter and restoring your faith in our services.
Kind regards,
Oneplan.
Oneplan Insurance's reply14 Sept 2025, 15:06
Official
Dear Diane,
Thank you for your feedback. We regret the inconvenience caused by the error on your policy. Please be assured that the matter has been addressed and rectified. We will be in contact with you to provide feedback on the matter.
We truly appreciate your patience and understanding as we worked on resolving the matter and restoring your faith in our services.
Kind regards,
Oneplan.
Thank you for your feedback. We regret the inconvenience caused by the error on your policy. Please be assured that the matter has been addressed and rectified. We will be in contact with you to provide feedback on the matter.
We truly appreciate your patience and understanding as we worked on resolving the matter and restoring your faith in our services.
Kind regards,
Oneplan.