1 reviews | Active since Jul 2017
Melvyn Peterson
<div>The five star rating is not for Oneplan, but for Melvyn Peterson. He really tried to keep me as a customer and explained policy and procedures. But it was too late. Oneplan didnt even try to talk to me after rejecting.my claim. First one in years. All other medical insurance plans take history at previous insurer into consideration. This wasnt done in my case. They didnt ask. So I am back with Dotsure. They immediately reinstated my insurance AND worked out a discount based on my history. This whole unpleasant situation could have been avoided if Melvyn signed me on as a client. He knows his business and should handle new clients in stead of cleaning up after bad experiences and try to convince unhappy customers to stay. I really hope his manager sees this as he is an asset to his company. </div>
Thank you for taking the time to bring this to our attention and for taking the time to compliment Melvyn on his excellent customer service .
We're sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,
Thank you for taking the time to bring this to our attention and for taking the time to compliment Melvyn on his excellent customer service .
We're sad to see you go, but we do hope to have you part of the Oneplan family again.
Kind Regards,
