CV
Carol V
1 reviews | Active since Mar 2019
28 Sept 2021, 15:15
Medical Insurance
Consultant Kefiloe Modutwane was very helpful and kind. Lovely manner and a pleasure to talk too. Only thing she could not help with was when I asked why cover for medicated scripts was so low and if it could be increased. Otherwise she was a gem !!
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Oneplan Insurance's replyOfficial
28 Sept 2021, 15:51Hi Carol,
Thank you for taking the time to post this wonderful compliment on the service you received from Kefilow, we will be sure to recognize her efforts. Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. We are always looking for ways to improve our product and we noted your concerns mentioned in the above escalation.
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you received from Kefilow, we will be sure to recognize her efforts. Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. We are always looking for ways to improve our product and we noted your concerns mentioned in the above escalation.
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Insurance's reply28 Sept 2021, 15:51
Official
Hi Carol,
Thank you for taking the time to post this wonderful compliment on the service you received from Kefilow, we will be sure to recognize her efforts. Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. We are always looking for ways to improve our product and we noted your concerns mentioned in the above escalation.
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Thank you for taking the time to post this wonderful compliment on the service you received from Kefilow, we will be sure to recognize her efforts. Kindly note as a medical insurance, our cover or benefits have specific limits applicable and there are annual cover limits on all our cover types. We are always looking for ways to improve our product and we noted your concerns mentioned in the above escalation.
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan