SS
Shannon S
1 reviews | Active since Jun 2022
06 Jun 2022, 15:22
Mapaseka was excellent and helped me
Mapaseka was excellent and helped me. Very efficient. The claims and uploads on the APP don't always work. But customer service is good
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Replies (1)
Oneplan Insurance's replyOfficial
06 Jun 2022, 16:58Hi Shannon,
Thank you for sharing your service experience with us. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Oneplan Insurance's reply06 Jun 2022, 16:58
Official
Hi Shannon,
Thank you for sharing your service experience with us. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan
Thank you for sharing your service experience with us. Customer service is our number one priority, and we are delighted that we were able to create a memorable experience for you.
Kindly note that should you experience any issues with uploading the invoice via the App, we have alternative platforms that one can use to upload the invoices. Invoices can be sent to us via Whatsapp on *** or an email can be sent to ***.
If you need any assistance, our social media team is available to assist you, Monday-Friday between 8:00-17:00 and Saturday 8:00-12:00. Please don't hesitate to pop us a message on those platforms for further assistance.
We look forward to keeping you impressed for years to come.
Kind Regards,
Oneplan