management does not exisit

<p>Dear Megandren</p> <p> </p> <p>I am hereby canceling our medical insurance with One Plan, this is due to failure on your part and claims to refund my husband SS Hagen after a telephonic and email agreement was made. I have made countless efforts to find out what is going on. Communication since April 2016 and claims department are STILL NOT aware of our agreement made. I have been trying to contact you via tel comms but have been advised your not in that day or that week. I have also not received any further email communications from you.</p> <p> </p> <p>Please confirm that you have received this email notice of cancellation as we will be arranging our debit order to be stopped once our cancellation period is over, as well as our refund to be paid into my husbands account.</p> <p> </p> <p>We have not been happy with One Plans services for awhile now which I have expressed to you and plenty of call centre employees, this issue has made our decision final.</p> <p> </p> <p> </p> <p>Chante </p>